At Shanaya Clothing, we are dedicated to providing you with a fast and reliable shipping experience. We understand the excitement of receiving your new fashion pieces and strive to ensure your order reaches you promptly and in perfect condition.

Express Shipping

Delivery Timeframe: We offer express shipping, with an estimated delivery time of 2-3 business days. This expedited service ensures you receive your order quickly, so you can start enjoying your new clothing as soon as possible.

Order Processing: Orders are processed within 24 hours of being placed. Please note that orders placed after 4 PM or on weekends and holidays will be processed the next business day.

Tracking Your Order

Once your order has been shipped, you will receive a confirmation email with your tracking number. You can use this tracking number to monitor the delivery status of your order on our courier's website. If you do not receive a tracking number within 24 hours of placing your order, please contact our customer service team.

Delivery Issues

Incorrect Address: Please ensure that your shipping address is correct when placing your order. Shanaya Clothing is not responsible for orders shipped to incorrect addresses provided by the customer. If you realize there is an error in your shipping address, please contact our customer service team immediately.

Lost or Damaged Packages: In the rare event that your package is lost or damaged during transit, please contact our customer service team as soon as possible. We will work with the courier to resolve the issue and ensure you receive your order.

Thank you for choosing Shanaya Clothing. We appreciate your business and are committed to providing you with exceptional service and quality products. If you have any questions or need further assistance with your order, please do not hesitate to contact our customer service team at customerservices@shanayapk.com or 03328511234