Frequently Asked Questions (FAQs)

General Information

Q: Where are you located?
A: We are based in Faisalabad.

Q: Do you have physical stores?
A: No, we don't have physical stores. You can shop with us online .

Products and Sizing

Q: What types of clothing do you offer?
A: We offer a wide range of clothing including Daily Pret,unstitched, stitched, formal wear, Festive.

Q: How do I know which size to choose?
A: We have a detailed size guide available on our website. You can find it on each product page to help you choose the right size.

Q: Are your clothes true to size?
A: Yes, our clothes are designed to fit true to size. We recommend checking our size guide for specific measurements.

Ordering and Shipping

Q: How can I place an order?
A: You can place an order through our website.

Q: What payment methods do you accept?
A: We accept various payment methods including credit/debit cards, PayPal, and Cash on delivery.

Q: Do you offer international shipping?
A: Yes, we offer international shipping. Shipping fees and delivery times may vary depending on your location.

Q: How long will it take to receive my order?
A: Delivery times vary based on your location and the shipping method chosen. Generally, domestic orders take 3-4 business days, while international orders may take 7-14 business days.

Returns and Exchanges

Q: What is your return policy?
A: We accept returns within 3-4 days of purchase. Items must be unworn, unwashed, and in their original condition with tags attached.

Q: How can I return an item?
A: To return an item, please visit our returns page on our website for instructions. You can also contact our customer service for assistance.

Q: Can I exchange an item?
A: Yes, you can exchange an item for a different size or color. Please follow the same process as returning an item and indicate that you want an exchange.

Q: What if I receive a damaged or incorrect item?
A: If you receive a damaged or incorrect item, please contact our customer service team immediately, and we will assist you with a replacement or refund.

Promotions and Discounts

Q: Do you offer discounts or promotional codes?
A: Yes, we frequently offer discounts and promotional codes. Sign up for our newsletter or follow us on social media to stay updated on our latest offers.

Customer Support